Never use a cleaning product or stain remover to remove a stain. Instead, bring your piece to a professional cleaning service as soon as possible. Once the stain is removed, take the plastic cover off and allow your piece to air out before putting away.

Don’t forget, whilst the general measurements we take are for the height, chest, waist and hip – if you have any special requirements then you will need to let us know. This could mean that you have longer arms than average or a shorter torso. As we are unable to fully measure your body like a tailor would, or use our telepathic skills like Doctor Strange, we rely on you to let us know – plus no one else knows your body as you do. If you do not fit into the category of the standard size then a customized costume is the option for you. The processing times for presale items are estimated based on the factory's past production experience, we can’t promise it will delay or come out sooner. Some of the costumes come with optional quality boots and shoes, so don’t forget to select this option if necessary. To obtain more precise measurements ensure that you are wearing thin, tight clothing so that any dimensions taken are as close to your body shape as possible. There is a very small margin for error.Not all humans were created equally and the same applies to superheroes! Whether you are minute like Ant-Man, bulky like The Hulk or spindly like Spiderman, Procosplay knows that even the most experienced hero needs a little help when it comes to tailoring. Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.

Hand washing and natural air drying are recommended. Machine washing / dry cleaning is not recommended.

Genshin Impact

With boots, we will need some more measurements due to the variations in calf size and leg length, however, there is a handy guide on how to measure and what we will need from you. Forget about your usual clothing size! Whether you are from the US, UK, or usually wear European sizes – our costumes are made in a variety of different materials with specialized stitching and parts, so your usual size will not apply here. Once you are certain of your size and costume choice it’s as easy as selecting a drop-down category.